May 2016 – June 2017
Espacios de Mexico is a marketing agency based in Monterrey, Nuevo Leon. Espacios de Mexico specializes in providing marketing solutions and services to businesses in the Monterrey area. They offer a range of digital marketing services, including Google and Facebook ad campaigns, client support, and project management.
In my role at Espacios de Mexico marketing agency, I had the opportunity to take on two distinct roles and make a significant impact on the success of the agency. Initially, I started as a Project Manager, responsible for managing a diverse portfolio of more than 20 client accounts. In this role, I had the privilege of overseeing the clients’ Google and Facebook ad campaigns, ensuring their campaigns were optimized and aligned with their marketing objectives. I provided dedicated client support and attention, always striving to exceed their expectations and deliver exceptional results.
After six months of successfully managing client accounts as a Project Manager, I was given the opportunity to transition into a more specialized role as a Google Ads Specialist. This role allowed me to focus solely on Google Ads and become the go-to expert within the agency. I became the sole employee responsible for maintaining and optimizing more than 30 client accounts. This presented a unique challenge that I eagerly embraced. With my deep understanding of the Google Ads platform and its features, I was able to develop highly effective strategies and deliver outstanding results for each client.
One of the most rewarding aspects of my role was the level of trust and loyalty I earned from the clients. I am proud to say that I achieved an impressive loyalty rate of more than 80%. This speaks volumes about the level of satisfaction and confidence the clients had in my ability to consistently deliver successful campaigns that met their goals. Furthermore, I maintained a client satisfaction rate of 95% throughout my year and a half at the agency, which further solidified the strong relationships I built with clients.
Overall, my experience at Espacios de Mexico was transformative and allowed me to grow both personally and professionally. The opportunity to take on two distinct roles, first as a Project Manager and then as a specialized Google Ads Specialist, showcased my versatility and adaptability in the ever-evolving field of digital marketing. I am grateful for the trust placed in me and the chance to contribute to the agency’s success.
- Started as a Project Manager at Espacios de Mexico, overseeing more than 20 client accounts and managing their Google and Facebook ad campaigns.
- Provided exceptional client support and attention, ensuring client satisfaction and building strong relationships.
- After six months, transitioned to the role of Google Ads Specialist, becoming the sole employee responsible for maintaining over 30 client accounts.
- Achieved an impressive loyalty rate of over 80% among clients, showcasing your ability to deliver consistent results and establish long-term partnerships.
- Maintained a high level of client satisfaction, with a rate of 95% over the course of one and a half years working at the agency.